Legal

Terms of Use

Last updated: 09/2026. The text below is a framework draft for the demo site and will be finalised before going live.

1. Scope of service

bayluxuryhotel.com is the official information and booking channel of the Bay Luxury Hotel collection. By using the website you accept the terms below.

2. Bookings & confirmation

A booking becomes effective once you receive confirmation by email or message. Please double-check dates, room type and contact details before confirming.

3. Rates & payment

Displayed rates are final prices for direct guests, in Vietnamese Dong. Available payment methods (at the hotel, bank transfer or online gateway) are shown during booking.

4. Changes & cancellation

Change and cancellation conditions are shown per rate at the time of booking. Flexible rates can be changed or cancelled free of charge before the deadline stated in your confirmation.

5. Guest responsibilities

Guests are asked to present identity documents as required by law, take care of hotel property and follow the house rules posted at each property.

6. Intellectual property

All content, imagery and brand identity on this website belong to BAY360 Joint Stock Company or its licensors and may not be copied for commercial purposes without written consent.

Interface demo - photos and rates are illustrative only