Legal
Last updated: 09/2026. The text below is a framework draft for the demo site and will be finalised with legal counsel before going live.
This policy describes how Bay Luxury Hotel (operated by BAY360 Joint Stock Company) collects, uses and protects guests’ personal data on bayluxuryhotel.com and across our accommodation services, in line with current Vietnamese personal data protection regulations.
Information you provide when booking or contacting us: full name, phone number, email, special requests; identity document details required for residence declaration; and basic technical data (cookies, analytics) used to improve the website experience.
Data is used to confirm and service bookings; fulfil legal residence-declaration duties; provide guest care and handle requests; and (only with your consent) send offers. We never sell or share personal data with third parties for commercial purposes.
Data is stored on systems with appropriate safeguards (HTTPS encryption, access control, periodic backups) and kept only as long as needed for the purposes above or as required by law.
You may request access to, correction or deletion of your personal data, and withdraw marketing consent at any time, by contacting [email protected] or calling (+84) 969 888 360.
